'I feel bombarded with to-dos': the hell of life admin – and how to get on top

‘Errand paralysis’ might be the most boring and overwhelming anxiety of our age. How did we get so swamped?

It was the eyes that I noticed first; where before he’d made soothing eye contact, now he kept his gaze averted. “What are you doing?” I asked as he tapped at his computer.

Eyes down, he replied, “I’m taking you off the flight.”

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